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Hilos

Close and activate your customers on WhatsApp

Platform for WhatsApp API that allows you Profile leads, automate follow-ups and integrate with your favorite tools to increase conversion. Hilos allows startups and SMBs to run their entire business on WhatsApp, without code. We focus specifically on letting businesses build apps within WhatsApp that integrate with other systems (CRMs, Databases, Payment providers, etc.).
Active Founders
Florian Raetzer
Florian Raetzer

Florian Raetzer, Founder

German & Mexican with a product & ops background. Excited about letting companies build on top of WhatsApp to make everyone's life easier!
Alfonso Lizárraga
Alfonso Lizárraga

Alfonso Lizárraga, Founder

Looking for social problems to solve in LATAM through tech and product design.
Hilos
Founded:2021
Batch:Summer 2021
Team Size:5
Status:
Acquired
Location:Mexico City, Mexico
Company Launches
Hilos - Zapier for WhatsApp
See original launch post

TL;DR

Easily connect WhatsApp to the systems you already use and automate outbound customer journeys, as well as advanced inbound experiences in a day, not weeks.

The Problem

You want to send an automated message to your client whenever they reach a certain status in your database / CRM?

Or your customers are asking you the same repetitive questions like “what is the status of my delivery”?

If you’ve tried to integrate WhatsApp to the tools you already use, you already know it’s a time sink. Building these integrations takes precious time from your engineering team. Outbound messages don’t show up in your inbox and confuse your team, etc.

How Hilos simplifies your life

The short version is we turn this…

…into this:

Which lets you connect you customer’s answers with anything with our API step 😉

Hilos is the full stack for WhatsApp that allows you to:

  1. Automate outbound campaigns (whether transactional or for marketing) directly via our API, manually or from Hubspot workflows.
  2. Build intelligent conversations that respond your customer’s questions without spending months building. “What is the status of my package”? That’s a 3 step flow that asks for their tracking number, checks it with your API, and returns the result in chat.
  3. And it comes with all the things you need to get started. Access to WhatsApp’s API, a multi agent inbox and a broadcast sender for personalised one off campaigns.

We’d love to get you closer to your clients on WhatsApp, get in touch with us here, or via WhatsApp 😉